Cancellation & Refund Policy

Cancellation & Refund Policy

Thank you for choosing Kaippada Publishing Group, your trusted online book store at https://books.kaippada.in. We strive to provide you with the best possible shopping experience, and part of that commitment includes our Cancellation & Refund Policy.

15 Day Replacement Guarantee

All physical products purchased from our Online Store are covered under our 15 Day Replacement Policy. If you receive a product with manufacturing defects or damages at the time of delivery, please notify us immediately. We will arrange for a brand new replacement at no extra cost.

  • Replacement can be for the entire product or part(s) of the product, subject to availability.

Order Cancellation

If you wish to cancel your order before the product has been shipped, we will refund the entire amount to you. Please note that once the product has been shipped, it will no longer be eligible for cancellation.

Product Defects & Returns

Products that have been received and found to have defects are eligible for replacement. However, the following circumstances will not be eligible for return or replacement:

  • Damages due to the misuse of the product.
  • Incidental damage due to malfunctioning of the product.

Refund Process

Once you request the cancellation of item(s) in your order, we will process the cancellation within a maximum of 1-2 business days. We will notify you once the cancellation has been initiated and the refund is in process. The timeframe for the refund to reflect in your account may vary depending on your payment method and financial institution.

Contact Us

If you have any questions or concerns regarding our Cancellation & Refund Policy or the status of your order, please do not hesitate to contact us. Our team is here to assist you with any queries you may have.

Changes to this Policy

Kaippada Publishing Group reserves the right to modify or update this Cancellation & Refund Policy at any time. Any changes will be posted on this page, so we encourage you to review it periodically to stay informed about our cancellation and refund practices.